Last Updated: [Insert Date]

Welcome to Clarks Shoes Shop (“we,” “us,” or “our”). At Clarks Shoes Shop, located at sneakerpromos.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

As a family-focused retailer specializing in durable boys’ footwear and accessories, we collect the following types of information:

  • Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment information (though we never store full payment details).
  • Transaction Information: Details about the products you purchase and payment methods.
  • Technical Data: IP address, browser type, device information, and operating system.
  • Usage Data: Information about how you interact with our website, including pages visited and time spent.
  • Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Processing your orders and payments securely
  • Providing customer support and responding to inquiries
  • Improving our website functionality and user experience
  • Sending order confirmations and shipping notifications
  • Preventing fraudulent transactions and enhancing security
  • Complying with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (like PayPal), shipping orders, and providing customer service.
  • Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent fraud.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding select Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Storage and Security

We implement robust security measures to protect your information:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliance for payment processing
  • Regular security audits and monitoring
  • Limited access to personal data on a need-to-know basis

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Restriction: Request we limit how we use your data.
  • Portability: Request a transfer of your data to another service provider.
  • Objection: Object to certain processing activities.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart items
  • Analyze website traffic and performance
  • Prevent fraudulent activity

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. Children’s Privacy

While we specialize in boys’ footwear, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when changes were made. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 2426 Beech Street, San Francisco, US 94104
Customer Service Hours: Monday-Friday, 9AM-5PM PST